Refund policy
If your Luxe Edit item does not fit as you had hoped, or is not the correct size, we will gladly exchange, or offer you a store credit on your purchase, provided goods are returned within 10 days of purchase.
Items must be unworn and in original condition with all garment tags and The Luxe Edit swing-ticket intact and attached.
Damaged, worn, or altered garments will not be exchanged, credited or refunded and will be returned to the customer.
Any items being returned must be adequately packaged (ideally in original tissue) and clearly labelled to ensure goods are not damaged or mislaid on their return. Shipping and handling charges are not refunded unless the original item was incorrect or faulty.
Please contact paula@theluxeeditonline.com to advise reason for return, and date and tracking number of return package.
Cancellations
Once an order has been placed you can not cancel the order as goods are often shipped the same day.
If you wish to receive a refund, you will be refunded the value of the item at the time of purchase, and funds will be credited back into your bank account within 7 days.
